Guest Service in Hospitality and Tourism Lessons
The full course includes
- Customer Service Skills
- Greeting Guests
- Responding to Complaints
- Sources
Follow the interactions on each screen or click the arrows to navigate between lesson slides.
Course author
EdApp
EdApp is a multi-award-winning mobile-first learning platform that introduces a better way to train teams anytime, anywhere, on any device.
Course overview
A guide to having excellent customer service skills in the hospitality industry. This course is ‘Industry Approved’ since it’s been built in collaboration with industry experts at SafetyCulture to meet your operational needs.
The full course includes
- Customer Service Skills
- Greeting Guests
- Responding to Complaints
- Sources
Course Rating
I like the way things are explained in a simple language
It has helped me in all related open opportunities in this industry.
I'm grateful I took this course. Very very helpful and insighting
Creative way of learning new things. It keeps your attention throughout the lesson by making it interactive . Very helpful!