The full course includes
Follow the interactions on each screen or click the arrows to navigate between lesson slides.
Course author
Università di Firenze
Learn how to turn negative customer complaints into a positive customer experience.
Course Rating
was Great !!!
I completed the course.How can I get the certificate
I like the way the lesson is interactive. It was fun learning this way!
IT WAS AWESOME . I LEARNT ALOT OF POSITIVE WAYS TO HANDLE CUSTOMERS COMPLAINS