Management and leadership

Have you read Cheryl Cran's new groundbreaking work, 'Super. Crucial. Human'?

In this course, we'll delve into what Cheryl Cran identifies as the four super crucial skills--Compassion, Conscious Communication, Creativity, and Collaboration-- that you need to future-proof your leadership capabilities.

Welcome!
In this quick guide, we'll identify the four crucial human skills needed to navigate the future successfully.


Let's start with the following topics:
About the author
The Human Future
Future of All Things


Are you ready?
Simply follow the instructions on each slide and check your work as you go.
Tap on the button below to begin the lesson.


About the Author
Cheryl Cran is the founder of NextMapping, a future of work consultancy.


She is the author of ten books, including her newest Super.Crucial.Human and her bestsellers, NextMapping – Anticipate, Navigate and Create the Future of Work and The Art of Change Leadership - Driving Transformation in a Fast-Paced World.


Her clients include Amazon, Allstream, Salesforce, PWC, Upwork and more.
Cheryl's work aims to help leaders and teams create their 'Next' - with a people-first mindset and a strong focus on the human condition.


To find out more, visit: www.nextmapping.com


What is a "human future"? Why are we set for a human future in a couple of years?


Super. Crucial. Human

We'll cover the following topics in today's lesson:
Sympathy vs Empathy
Patience vs Frustration in times of change
We need to develop LQ (love quotient)


4A's Model


Compassion

We'll cover the following topics in today's lesson:
Learn Mindset - Me to We
Soft Skills to Crucial Skills (Jeff W. LinkedIn)
Head Heart Communication


Conscious communication is beyond foundational communication.


It includes a learning mindset, multiple intelligences, the ability to articulate and resonate with different personalities and the ability to integrate head/heart into what you say, write and share.


In the next slide, let's listen to Cheryl Cran's take on a learning mindset - the "ME to WE" model and why it's a critical model in being a conscious communicator.


Conscious Communication

We'll cover the following topics in today's lesson:
Finding things in common
Failure tolerance
Daily real-time creativity


How could we create a really meaningful wedding using Zoom?


That's it!
Check out the book How to Think Like Da Vinci if you want to read about more interesting insights on creativity.


Creativity

We'll cover the following topics in today's lesson:
Hybrid workplace
Multiple perspectives
Confrontational tolerance
Set clear expectations
Leverage collaboration tools


Co-worker is not interacting the way you think they should.
Is it because of reporting structure?
Is it because of the remote/in-office dynamic?
Is it because of the hybrid structure?
Your boss doesn’t seem to understand your workload or personal obligations.
Is it because you haven’t communicated it with them?
Is it because you always say ‘yes’ to everything?
Have you clarified expectations?
A different department is putting pressure on your team and you are feeling frustrated.
Is it because the other department does not realize the implications of their requests on your team?
Do you understand the mandates expected of the department putting pressure on you?
Does your boss know the situation?


Exercise
Based on the video you just watched, which perspective do we need to consider in the following scenarios?


In order to collaborate at higher levels you need to develop confrontational tolerance which includes not taking things personally.
Confrontational tolerance includes:


High self esteem and ability to see that confrontation does not mean you are not valued or appreciated.


The willingness to have crucial conversations with others at the first sign of tension rather than wait until it escalates to conflict.


The ability to see value in confrontation clarifies expectations and resets energy in high tension situations.


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Super. Crucial. Human

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